Official multiXperts document
Privacy Policy
1. Global Commitment to Privacy
multiXperts ("we," "us," or "our") operates globally across multiple continents. We are committed to protecting your privacy and ensuring compliance with international data protection laws, including but not limited to the General Data Protection Regulation (GDPR) in the EU and UK, the California Consumer Privacy Act (CCPA/CPRA) in the USA, the Privacy Act 2020 in New Zealand, and the Privacy Act 1988 in Australia.
2. Certifications & Standards
We maintain high standards of quality and security. multiXperts is ISO 9001 Certified for our Quality Management Systems and Cyber Essentials Certified, ensuring that our internal processes and cybersecurity frameworks meet rigorous international and industry standards. These certifications reflect our commitment to operational excellence and the protection of client data.
3. Information We Collect
We collect personal information through various channels:
Direct Interactions: Information provided via forms, account registration, or direct communication.
Automated Technologies: Cookies, server logs, and similar technologies (see our Cookie Policy).
Third Parties: Information from business partners or public sources where legally permitted.
4. Regional Compliance & Your Rights
Depending on your jurisdiction, you have specific rights:
EEA/UK (GDPR): You have the right to access, rectify, erase, restrict processing, and data portability. Our legal basis for processing is typically contract performance, legal obligation, or legitimate interest.
USA (CCPA/CPRA): California residents have the right to know what personal information is collected, the right to delete it, and the right to opt-out of the sale of personal information. We do not sell your personal data.
NZ/Australia: We comply with the Information Privacy Principles (IPPs) and Australian Privacy Principles (APPs) regarding the collection and handling of personal information.
5. International Data Transfers
As a global entity, your data may be transferred to and processed in countries outside of your own. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring a level of protection consistent with global standards.
6. Data Security
In line with our Cyber Essentials certification, we implement robust technical and organizational security measures to protect your data. This includes encryption, multi-factor authentication, and regular security audits.
7. Contact Our Data Protection Officer
For any privacy-related inquiries or to exercise your rights, please contact our Global Data Protection Officer at [email protected].